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Products ship from the U.S.; this does not change your delivery country.
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Track your delivery and manage purchases in your customer account.
Go to your accountA few useful answers.
How can I track my order?
Once your order ships, you’ll receive an email with tracking information so you can follow your
delivery in real time.
How can I contact Afrikart?
You can reach our support team anytime at [email protected] or through our Contact Us page.
We usually respond within 24 hours
How does Afrikart support communities?
Afrikart is built on impact. A portion of every sale directly supports African and diaspora artisans,
small businesses, and creative entrepreneurs through fair pricing, exposure, and partnership
opportunities.
I’m an artisan or brand — how can I join Afrikart?
We partner with African and African-descendant brands, artisans, and creators who want to
expand into the U.S. market. Visit our Vendor Program page or email [email protected] with
details about your products and background.
When will I receive my refund?
Once we receive and inspect your returned item, your refund will be processed within 5–10
business days to your original payment method.
Are return shipping costs covered?
If the return is due to a damaged, defective, or incorrect item, Afrikart will cover the shipping cost.
For other returns, customers are responsible for return shipping.
How do I start a return?
To initiate a return, contact us at [email protected] within 30 days of delivery (this applies to most products; see our Returns & Exchange policy for items that cannot be returned). Include
your order number and reason for return. Our team will provide instructions and a return shipping
label if applicable.
What items are eligible for return?
Items must be unused, in their original packaging, and in the same condition as received.
Perishable goods (such as food or wellness consumables), personal care items, and
custom-made or final-sale products are not eligible.
What is your return policy?
We want you to love your purchase. If you’re not completely satisfied, you may return eligible
items within 30 days of delivery for a refund or exchange.
What if my order arrives damaged?
Please email [email protected] within 48 hours of receiving your order with photos of the
damaged item and packaging. We’ll resolve it quickly through a replacement or refund. See our
Returns Policy for more details.
What is Afrikart?
Afrikart is your destination for authentic, high-quality goods created by African and
African-descendant artisans and brands — from handcrafted décor and jewelry to wellness,
fashion, and food products. We bring together the creativity of the African continent and its global
diaspora, offering premium, ethically made products that tell a story of heritage, craftsmanship,
and culture.
How long will it take to receive my order?
Most orders are processed within a few hours of being placed and are typically delivered within 1–4 business days, depending on your location and product availability. While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to weather, carrier operations, holidays, or other circumstances beyond our control. If your order is significantly delayed, please contact our support team and we'll be happy to assist you.
Where do you ship?
Afrikart currently ships across the United States. International shipping options will be available
soon.
Can I make changes or cancel my order?
You can cancel or request changes within 1 hour of placing your order, as long as it has not been processed or shipped. After that, your order is already being prepared and cannot be canceled, but you can return it once it arrives, subject to our return policy.
Do you charge sales tax?
Applicable sales tax will be calculated and shown at checkout, based on your shipping address.
Are your prices in U.S. dollars?
Yes. All prices on Afrikartt.com are listed in U.S. dollars (USD).
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and other secure payment options
available at checkout.
How can I place an order?
Browse our collections, add your favorite items to your cart, and check out securely using your
preferred payment method.
Where is Afrikart based?
We are proudly based in the United States, working directly with creators and suppliers across
Africa, the Caribbean, and the global African diaspora.
Where do Afrikart’s products come from?
Our products are sourced directly from verified creators of African descent. Many items are
handcrafted, making each piece unique. Every partnership supports small businesses, artisans,
and communities through fair trade and sustainable practices
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