Afrikart LLC

TERMS OF USE

Effective Date: June 10th, 2026

afrikartt.com - [email protected] - Oregon, USA

These Terms govern the Afrikart platform. By creating an account or registering as a vendor, you agree to these Terms. If you disagree, do not use the platform.

1. Who We Are

Afrikart LLC is an Oregon-based international e-commerce marketplace connecting US buyers with global artisans.

Our fulfillment model defines responsibilities:

Product Listing: Vendors ship listed products to our Portland, Oregon warehouse.
Fulfillment: Afrikart manages storage and packing for all US orders directly from Portland. Vendors do not ship to US customers.
International Orders: Non-US fulfillment is subject to separate international shipping terms.

For US orders, Afrikart is the fulfilling party and assumes related responsibilities.

2. Accepting These Terms

By using our platform, you confirm that you have the legal capacity to enter a binding contract, are at least 18, and agree to these Terms.

Material changes to Terms will be notified 14 days in advance via email or platform notice. Continued use constitutes acceptance.

3. User Accounts

Registration is required to buy or sell. Users must provide accurate info, maintain credential confidentiality, and report unauthorized access immediately.

Creating duplicate accounts to evade suspension or fees is a breach resulting in permanent termination.

4. Vendor Obligations

This section applies to sellers listing products on Afrikart.

4.1 Registration Requirements

Vendors must provide valid business details, identity verification, trade licenses, and payout info. Failure to provide requested documents within 14 days may lead to suspension.

4.2 Shipping and Fulfillment

Vendors must ship products to the Portland warehouse per guidelines. Vendors are responsible for the condition of goods upon arrival and all export formalities. Afrikart manages domestic US shipping and assumes liability for transit once goods leave Portland.

This means:

You are responsible for the condition of goods when they arrive at our warehouse. Products that arrive damaged, incorrectly packed, or materially different from their listing may be rejected or returned at your cost.
You are responsible for all export formalities from your country of origin, including customs documentation, export permits, and compliance with your home country’s trade laws.
Afrikart is responsible for domestic US shipping once goods leave our Portland warehouse. If a package is lost or damaged in transit after we ship it, that’s on us, not you - subject to the limitations in Section 10.

4.3 Listing Standards

Listings must be accurate, authentic, and legal. Counterfeit goods are prohibited. Inventory levels must be kept current.

Accurate: descriptions, images, dimensions, materials, and pricing must reflect the actual product.
Authentic: you must own or have the right to sell everything you list. Counterfeit goods, unauthorized replicas, and products that infringe third-party intellectual property rights are strictly prohibited.
Legal: your products must comply with applicable laws in both your country of origin and the United States, including consumer safety regulations, labeling requirements, and any applicable import restrictions.
Current: keep your inventory levels up to date. Accepting an order you cannot fulfill is a breach of your vendor obligations and will affect your standing on the platform.

4.4 Prohibited Products

Prohibited items include counterfeit goods, weapons, controlled substances, adult content, and items violating US or Oregon laws.

4.5 Fees and Payouts

Vendors agree to the fee schedule in the Vendor Dashboard. Payouts follow the dashboard schedule but may be delayed during disputes or fraud investigations.

Payouts are made to the bank account you provide, on the schedule set out in the Vendor Dashboard. Afrikart may withhold or delay a payout if there is an open dispute involving your products, a suspected fraud investigation, or a legal hold in place.

4.6 Trade Compliance

Vendors are responsible for export compliance. By listing, you warrant you are not subject to US sanctions administered by OFAC.

By listing products on Afrikart, you represent and warrant that you are not located in, or acting on behalf of any person or entity in, a country subject to US sanctions administered by the Office of Foreign Assets Control (OFAC).

5. Buying on Afrikart

5.1 Ordering

Orders constitute a contract with Afrikart LLC, the fulfilling seller for US orders. Buyers must provide accurate shipping info and are responsible for any import taxes.

By placing an order, you confirm that:

5.2 Shipping

US orders ship from Portland. Delivery dates are estimates. Report lost orders within 30 days of the estimated delivery date for investigation.

If your order is lost in transit after it has left our warehouse, please contact us at [email protected] within 30 days of the estimated delivery date. We will work with the carrier to investigate and, where appropriate, issue a replacement or refund.

5.3 Returns

Damaged or defective goods are eligible for return within 14 days. Minor variations in handmade items are not considered defects. Change-of-mind returns are at our discretion and subject to restocking fees.

Because our vendors create handmade and artisan goods, minor natural variations in color, texture, and dimensions are not defects and do not qualify for return. We describe this clearly in each relevant product listing.

Change-of-mind returns may be accepted at our discretion within 7 days of delivery, subject to a restocking fee. Items must be unused and in original packaging.

5.4 Buyer Conduct

Fraudulent payments, harassment, and off-platform transactions to avoid fees are prohibited.

6. SMS Communications

This section governs text messages sent via Klaviyo. Message and data rates may apply.

6.1 Marketing SMS

Afrikart uses Klaviyo, a third-party marketing and communications platform, to send SMS (text message) communications to registered users who have opted in to receive them. Klaviyo processes your phone number and message engagement data on our behalf, subject to Klaviyo’s own privacy and security commitments. By opting in to SMS communications, you acknowledge that your phone number will be shared with Klaviyo for this purpose.

6.2 What We Send

Depending on the preferences you set, SMS messages from Afrikart may include:

6.3 Consent and Opt-In

Marketing SMS requires prior written consent. Transactional messages (e.g., shipping updates) are sent as part of the service. You may opt out of marketing SMS anytime by replying STOP.

By opting in to marketing SMS, you confirm that:

6.4 Message Frequency

Transactional messages are sent only as relevant events occur (e.g., when your order ships). Marketing messages are sent no more than 4–6 times per month, though frequency may be higher during promotional periods. We will always disclose expected frequency at the point of opt-in.

6.5 How to Opt Out

You may opt out of marketing SMS messages at any time by:

Opting out of marketing SMS will not affect transactional messages related to an active order. If you want to stop all SMS communications, including transactional ones, you must close your account or contact us directly to request removal of your number.

6.6 Help

Reply HELP to any SMS message from us for help, or contact us at [email protected]. Standard message and data rates may apply. Supported carriers include all major US carriers; carrier liability is not assumed.

7. Intellectual Property

7.1 Platform IP

The platform and its original content belong to Afrikart LLC. Users are granted a limited license for intended use only.

7.2 User Content

Users retain ownership of uploaded content but grant Afrikart a license to use it for marketplace operations.

By uploading content, you represent and warrant that you own it or have all rights necessary to grant the above license, and that the content does not infringe anyone else’s intellectual property rights.

7.3 DMCA

We comply with DMCA takedown procedures. Send infringement notices to [email protected].

DMCA Agent: Afrikart LLC | Email: [email protected] | Subject: DMCA Takedown Notice | Address: Afrikart LLC, Oregon, USA

We will act expeditiously to remove or disable access to material that is the subject of a valid notice. If your content is removed and you believe it was in error, you may submit a counter-notification using the process described in 17 U.S.C. § 512(g). Filing a knowingly false DMCA claim may expose you to civil and criminal liability.

We maintain a repeat infringer policy. Vendors whose accounts generate multiple valid DMCA complaints will have their accounts terminated.

8. Prohibited Conduct

Users must not violate laws, use bots, scrape data, introduce malware, or circumvent platform fees.

9. Termination

Afrikart may suspend or terminate accounts for Terms violations, fraud, or legal requirements. Access ends immediately upon termination.

Where practical and lawful, we will give you notice and an opportunity to respond before taking action. However, we reserve the right to act immediately where necessary to protect users or the platform.

On termination, your right to access the platform ends immediately. We will handle any outstanding orders, pending payouts, and open disputes in accordance with these Terms and applicable law. We are not liable to you for any losses arising from a termination that was carried out in accordance with these Terms.

10. Disclaimers and Liability

Afrikart is not liable for technical downtime or vendor misrepresentations. Liability is limited to the amount paid in the preceding 12 months or $100.

10.1 Service Disclaimer

The platform is provided "as is" and "as available." We make reasonable efforts to keep it running smoothly, but we do not warrant that the platform will be uninterrupted, error-free, or free of security vulnerabilities. We are not responsible for any loss of data, revenue, or opportunity arising from platform downtime or technical failures.

10.2 Product Disclaimer

Afrikart sources products from independent vendors and makes reasonable efforts to ensure listings are accurate. However, we do not manufacture the products we sell and cannot independently verify every product claim a vendor makes. We are not liable for:

Nothing in this section limits your statutory consumer rights under applicable law, including any right to a refund or remedy for defective goods.

10.3 Limitation of Liability

To the maximum extent permitted by applicable law, Afrikart’s total liability to you for any claim arising out of or relating to these Terms or the platform — whether in contract, tort, or otherwise — shall not exceed the greater of: (a) the total amount you paid to Afrikart in the 12 months preceding the claim, or (b) USD $100.

In no event shall Afrikart be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or loss of goodwill, even if we have been advised of the possibility of such damages.

These limitations do not apply to: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify Afrikart against claims arising from your breach of Terms, uploaded content, or violation of laws.

12. Governing Law and Disputes

12.1 Law and Arbitration

Terms are governed by Oregon law. Unresolved disputes must be settled through binding arbitration in Portland, Oregon. Both parties waive the right to class actions.

13. General Provisions

These Terms constitute the entire agreement. If any part is unenforceable, the rest remains in effect.

14. Contact

Direct all inquiries to [email protected] or Afrikart LLC, Portland, Oregon, USA.

Terms of Use